Estimate: An estimate on any job will be provided, in written format. Clinards' Creations price structure is transparent, and posted on the website.
Proofs: Proofs for all designs are provided for the customers' approval, to move forward with engraving. There is no cost to a customer, if the customer declines a proof for any reason. A down payment is only required once the customer approves the final proof.
Invoice: An invoice will be provided once the customer approves the final proof. Approval may be be given via verbal consent (phone call), text message, snail mail, or email.
Down payment: A down payment is required for all orders. The down payment is 50% of the total price. The invoice will include shipping to your preferred location, if shipping is required.
Withdrawals and cancelations: If a customer cancels an order after they have made a deposit, the deposit is non-refundable. Every engraving is personalized and once an item is engraved, it cannot be re-used in Clinards' Creations stock or inventory.
Copyrights: (1) All photos are considered property of Clinards' Creations and cannot be used or distributed unless approved by the owner or owners. (2) Clinards' Creations reserves the right to display any products that are produced.
Liability: Damage caused by the use of any products distributed by Clinards' Creations or its affiliates, is the sole responsibility of the purchasing customer. The responsibility is accepted by each customer at the time of purchase.
Returns And Replacements
Terms of returns &/or replacements: (1) If a customer receives an item delivered through a courier service (USPS, UPS, FedEx, DHL, etc.), and the product is damaged, the onus of responsibility on the damage falls upon the courier service and not Clinards' Creations or any of its affiliates. (2) If a customer finds any product defects with their order, the customer will have 15 days from the time it was received to contacts Clinards' Creations to explain the issue and to supply photos. If Clinards' Creations determines the product was in fact defective, a replacement order will begin for the damaged item(s). Clinards' Creations will cover the cost of shipping to replace any defective item that is declared.
Contact details: Clinards' Creations can be reached via email: matt@clinardscreations.com or via business phone at 1-985-308-9190.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.